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LiveKit Cloud

LiveKit dashboard failing to load

Partial outage Lasted 3h 41m · started · LiveKit Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
Cloud Dashboard (cloud.livekit.io)
Regions
us
Down Index
34of 100

What to do

  • Check whether you use LiveKit Cloud Cloud Dashboard (cloud.livekit.io) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 41m it lasted.

    Anything that failed between 2026-09-02 08:15 UTC and 2026-09-02 11:57 UTC may need a replay.
  • Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 4

  1. investigating

    We are currently investigating reports of our dashboard failing to load across multiple regions, beginning at 07:00 UTC. Other services remain unaffected and the impact is limited to the dashboard.

    provider

  2. identified

    We have identified the cause: a problematic node in US-East and are deploying a fix. Impact continues to be limited to the dashboard.

    provider

  3. monitoring

    A fix has been deployed as of 10:55 UTC, and the dashboard is now loading successfully. We are continuing to monitor before marking this resolved.

    provider

  4. resolved

    This incident has been resolved and dashboard load times returned to normal by 10:55 UTC. As a note, our beta agent simulations feature was also impacted from approximately 06:07 - 07:52 UTC.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7953c4d8f7

Is LiveKit Cloud still down?

No, this incident was resolved 2026-09-02 11:57 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.

How long did it last?

3h 41m, from 2026-09-02 08:15 UTC to 2026-09-02 11:57 UTC, by the times LiveKit Cloud posted.

What was affected?

LiveKit Cloud named Cloud Dashboard (cloud.livekit.io) in us.

What caused it?

LiveKit Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.