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LiveKit Cloud

Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)

Degraded Lasted 47m · started · LiveKit Cloud's page

Level
confirmed
Worst impact
Degraded
Components
Europe Central - Cloud Agents
Regions
eu

What to do

  • Check whether you use LiveKit Cloud Europe Central - Cloud Agents in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 47m it lasted.

    Anything that failed between 2026-10-05 13:34 UTC and 2026-10-05 14:21 UTC may need a replay.
  • Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 3

  1. investigating

    We are investigating potential scaling issues with LiveKit Cloud hosted agents in eu-central resulting in increased join latencies. Existing agents are still functional and can serve sessions normally, but they may be slower to join new sessions. We are actively working on a mitigation to alleviate this issue. We will provide another update as soon as possible.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring to confirm full recovery.

    provider

  3. resolved

    This incident has been resolved, and we have confirmed full recovery.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6bb4021765

Is LiveKit Cloud still down?

No, this incident was resolved 2026-10-05 14:21 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.

How long did it last?

47m, from 2026-10-05 13:34 UTC to 2026-10-05 14:21 UTC, by the times LiveKit Cloud posted.

What was affected?

LiveKit Cloud named Europe Central - Cloud Agents in eu.

What caused it?

LiveKit Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.