Skip to main content
LiveKit Cloud

Subset of SIP Outbound Call Failures in US East

Degraded Lasted 0m · started · LiveKit Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
us

What to do

  • Check whether you use LiveKit Cloud in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-03-23 18:00 UTC and 2026-03-23 18:00 UTC may need a replay.
  • Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 1

  1. resolved

    Between 15:00–17:25 UTC, a subset of SIP outbound calls in the US East region experienced failures due to an internal DNS resolution issue on a single host. Approximately 1.22% of calls within the region were affected. The affected host was taken out of rotation and workloads were redistributed. Call failure rates returned to baseline following remediation.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-92bbca9f69

Is LiveKit Cloud still down?

No, this incident was resolved 2026-03-23 18:00 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.

How long did it last?

0m, from 2026-03-23 18:00 UTC to 2026-03-23 18:00 UTC, by the times LiveKit Cloud posted.

What was affected?

LiveKit Cloud named in us.

What caused it?

LiveKit Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.