Skip to main content
LiveKit Cloud

Investigating alerts for increased timeout error rates on ListParticipants APIs

Degraded Lasted 1h 35m · started · LiveKit Cloud's page

Level
confirmed
Worst impact
Degraded
Down Index
18of 100

What to do

  • Check whether your product depends on LiveKit Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 35m it lasted.

    Anything that failed between 2026-08-12 18:34 UTC and 2026-08-12 20:09 UTC may need a replay.
  • Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 3

  1. investigating

    We are currently investigating alerts for elevated server error rates on ListParticipants APIs across multiple regions. The impact appears to be intermittent and limited to a subset of room-management API requests. We will follow up with more details as soon possible.

    provider

  2. monitoring

    Error rates on ListParticipants API requests returned to normal as of 18:58 UTC. We will follow up with more details as soon possible.

    provider

  3. resolved

    Error rates on ListParticipants API requests recovered at 18:58 UTC and have remained stable since.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-bb6fe27078

Is LiveKit Cloud still down?

No, this incident was resolved 2026-08-12 20:09 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.

How long did it last?

1h 35m, from 2026-08-12 18:34 UTC to 2026-08-12 20:09 UTC, by the times LiveKit Cloud posted.

What caused it?

LiveKit Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.