- Level
- confirmed
- Worst impact
- Degraded
- Components
- Europe Central - Real Time Communication
- Regions
- eu
What to do
Check whether you use LiveKit Cloud Europe Central - Real Time Communication in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 4m it lasted.
Anything that failed between 2026-10-16 10:55 UTC and 2026-10-16 11:59 UTC may need a replay.Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from LiveKit Cloud 3
- investigating
We are investigating intermittent timeouts when establishing new connections to our Frankfurt (EU) region. A small percentage of connection attempts may time out. We are working on a mitigation and will post an update as soon as possible.
provider
- monitoring
We have applied a mitigation and new connections should no longer time out. We are monitoring to confirm that connection times have returned to normal.
provider
- resolved
This incident is resolved. Connections to the Frankfurt region have returned to normal.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d301908659
Is LiveKit Cloud still down?
No, this incident was resolved 2026-10-16 11:59 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.
How long did it last?
1h 4m, from 2026-10-16 10:55 UTC to 2026-10-16 11:59 UTC, by the times LiveKit Cloud posted.
What was affected?
LiveKit Cloud named Europe Central - Real Time Communication in eu.
What caused it?
LiveKit Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.