Skip to main content
LiveKit Cloud

Elevated error rate on LiveKit Inference (google/gemma-4-31b-it)

Degraded Lasted 7h · started · LiveKit Cloud's page

Level
confirmed
Worst impact
Degraded
Components
Global Inference
Down Index
22of 100

What to do

  • Check whether you use LiveKit Cloud Global Inference. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h it lasted.

    Anything that failed between 2026-08-06 19:51 UTC and 2026-08-07 02:51 UTC may need a replay.
  • Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 4

  1. identified

    Between approximately 18:45 and 19:15 UTC today, a subset of LiveKit Inference requests using the google/gemma-4-31b-it model returned errors. Affected agent sessions would have seen an LLM request error on those requests. Other models and other LiveKit services were not affected. No action is needed on your part. If you continue to see errors, please reach out to support. We apologize for the disruption.

    provider

  2. identified

    We are actively investigating elevated error rate on LiveKit Inference (google/gemma-4-31b-it)

    provider

  3. monitoring

    A burst of requests increased the failure rate. Both primary and secondary model providers failed to fulfill the requests at the time; we are root-causing the issue. We are continuing to monitor.

    provider

  4. resolved

    Today there was an issue with one of our GPU providers that caused it run at about 50% capacity. Requests above capacity return 503s, which we route to another, fallback provider. This fallback provider was not able to rise to the occasion and also returned 503s. In the very near future we will be onboarding additional providers to avoid these kinds of issues.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8fa7d9dc4d

Is LiveKit Cloud still down?

No, this incident was resolved 2026-08-07 02:51 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.

How long did it last?

7h, from 2026-08-06 19:51 UTC to 2026-08-07 02:51 UTC, by the times LiveKit Cloud posted.

What was affected?

LiveKit Cloud named Global Inference.

What caused it?

LiveKit Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.