Skip to main content
LiveKit Cloud

Partial data outage on LiveKit Cloud Dashboard

Partial outage Lasted 1h 38m · started · LiveKit Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
Cloud Dashboard (cloud.livekit.io)
Down Index
28of 100

What to do

  • Check whether you use LiveKit Cloud Cloud Dashboard (cloud.livekit.io). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 38m it lasted.

    Anything that failed between 2026-05-26 19:53 UTC and 2026-05-26 21:32 UTC may need a replay.
  • Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 4

  1. investigating

    We are investigating reports of Agent Observability not accessible for some sessions.

    provider

  2. identified

    We have identified an issue causing partial data unavailability in LiveKit Cloud Dashboard: - For some users, Agent Observability is temporarily unavailable for some sessions. - Some sessions in the 24-hour filter are showing as Active even though they have ended. A fix has been identified and we are backfilling the missing data.

    provider

  3. monitoring

    A fix has been implemented and we are seeing no more data outage for newly created sessions. We are monitoring the fix and are currently working on backfilling the missing data.

    provider

  4. resolved

    All missing data has now been backfilled and the incident is resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2ebe204cf8

Is LiveKit Cloud still down?

No, this incident was resolved 2026-05-26 21:32 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.

How long did it last?

1h 38m, from 2026-05-26 19:53 UTC to 2026-05-26 21:32 UTC, by the times LiveKit Cloud posted.

What was affected?

LiveKit Cloud named Cloud Dashboard (cloud.livekit.io).

What caused it?

LiveKit Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.