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LiveKit Cloud

Investigating longer than usual dashboard loading times

Degraded Lasted 3h 33m · started · LiveKit Cloud's page

Level
confirmed
Worst impact
Degraded
Components
Cloud Dashboard (cloud.livekit.io)
Down Index
20of 100

What to do

  • Check whether you use LiveKit Cloud Cloud Dashboard (cloud.livekit.io). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 33m it lasted.

    Anything that failed between 2026-08-13 20:42 UTC and 2026-08-14 00:15 UTC may need a replay.
  • Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 3

  1. investigating

    We are currently investigating longer than usual dashboard loading times. No services appear to be impacted and we don't expect any data to be lost.

    provider

  2. monitoring

    We are seeing a 5-10 minute delay in loading some sessions, but we are confident that no data is being lost. We are currently monitoring and will update again once ingestion times have returned to baseline.

    provider

  3. resolved

    We have resolved the incident as session load times have returned to baseline.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b10bbf1aed

Is LiveKit Cloud still down?

No, this incident was resolved 2026-08-14 00:15 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.

How long did it last?

3h 33m, from 2026-08-13 20:42 UTC to 2026-08-14 00:15 UTC, by the times LiveKit Cloud posted.

What was affected?

LiveKit Cloud named Cloud Dashboard (cloud.livekit.io).

What caused it?

LiveKit Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.