Analytics updates on Cloud Dashboard are delayed

What to do

• Check whether you use LiveKit Cloud Cloud Dashboard (cloud.livekit.io). Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 9h 35m it lasted.

  Anything that failed between 2026-03-30 11:26 UTC and 2026-03-30 21:01 UTC may need a replay.

• Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 6

1. investigatingMar 30, 2026, 11:26 AM UTC

   We are currently investigating the issue. Only dashboard updates are affected (real time communication is not affected).

   provider

2. identifiedMar 30, 2026, 3:01 PM UTC

   The issue has been identified. We are working on a fix.

   provider

3. identifiedMar 30, 2026, 6:46 PM UTC

   A fix has been deployed. We expect the service to be restored shortly and will provide another update once it is back online.

   provider

4. monitoringMar 30, 2026, 8:12 PM UTC

   The fix has been applied and real-time processing for the Cloud Dashboard is back online globally. We are monitoring the pipeline.

   provider

5. monitoringMar 30, 2026, 8:55 PM UTC

   We have initiated the process of backfilling delayed analytics data.

   provider

6. resolvedMar 30, 2026, 9:01 PM UTC

   Real-time analytics updates on Cloud Dashboard is now fully functional, and delayed data are in the process of being backfilled.

   provider

Corrections

None so far.

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