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LiveKit Cloud

Elevated SIP API error rates in the London region

Degraded Lasted 0m · started · LiveKit Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
eu

What to do

  • Check whether you use LiveKit Cloud in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-07-28 14:46 UTC and 2026-07-28 14:23 UTC may need a replay.
  • Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 1

  1. resolved

    Between approximately 10:30 and 11:55 UTC on July 28, customers with telephony workloads in our London region experienced elevated error rates on SIP APIs. Small number of call transfers were affected. We mitigated by removing the affected infrastructure from service at 11:48 UTC, and error rates returned to normal by 11:55 UTC.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2711f7fb91

Is LiveKit Cloud still down?

No, this incident was resolved 2026-07-28 14:23 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.

How long did it last?

0m, from 2026-07-28 14:46 UTC to 2026-07-28 14:23 UTC, by the times LiveKit Cloud posted.

What was affected?

LiveKit Cloud named in eu.

What caused it?

LiveKit Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.