Loggly: Indexing Delay

What to do

Check whether you use Loggly Data Collection & Storage, Indexing Data, Search Availability, Alerts. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 8h 58m it lasted.
Anything that failed between 2024-08-24 04:02 UTC and 2024-08-24 13:00 UTC may need a replay.
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investigatingAug 24, 2024, 4:02 AM UTC
Our engineers have identified an issue with log ingestion starting at 20:22 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
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investigatingAug 24, 2024, 5:09 AM UTC
We are continuing to investigate the issue.
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identifiedAug 24, 2024, 6:10 AM UTC
The issue has been identified and a fix is being implemented.
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identifiedAug 24, 2024, 7:08 AM UTC
We are continuing to work on a fix for this issue.
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monitoringAug 24, 2024, 7:43 AM UTC
A fix has been implemented and we are monitoring the results.
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monitoringAug 24, 2024, 9:18 AM UTC
We are continuing to monitor for any further issues.
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monitoringAug 24, 2024, 10:21 AM UTC
We are continuing to monitor for any further issues.
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monitoringAug 24, 2024, 11:30 AM UTC
We are continuing to monitor for any further issues.
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monitoringAug 24, 2024, 12:49 PM UTC
We are continuing to monitor for any further issues.
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resolvedAug 24, 2024, 1:00 PM UTC
This incident has been resolved.
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Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Loggly still down?

No, this incident was resolved 2024-08-24 13:00 UTC. For Loggly's live state, see https://down.guide/loggly.

How long did it last?

8h 58m, from 2024-08-24 04:02 UTC to 2024-08-24 13:00 UTC, by the times Loggly posted.

What was affected?

Loggly named Data Collection & Storage, Indexing Data, Search Availability, Alerts.

What caused it?

Loggly hasn't published a root cause. If it does, it shows here.

Where does this come from?

Loggly's official status page, https://status.loggly.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.