Skip to main content
Loggly

Indexing Delay

Major outage Lasted 2h 8m · started · Loggly's page

Level
confirmed
Worst impact
Major outage
Components
Indexing Data, Alerts
Down Index
45of 100

What to do

  • Check whether you use Loggly Indexing Data, Alerts. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 8m it lasted.

    Anything that failed between 2021-08-24 13:59 UTC and 2021-08-24 16:07 UTC may need a replay.
  • Subscribe to Loggly's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=loggly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Loggly 5

  1. investigating

    Our engineers have identified an issue with log ingestion starting at 6:50 AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8ce498b04c

Is Loggly still down?

No, this incident was resolved 2021-08-24 16:07 UTC. For Loggly's live state, see https://down.guide/loggly.

How long did it last?

2h 8m, from 2021-08-24 13:59 UTC to 2021-08-24 16:07 UTC, by the times Loggly posted.

What was affected?

Loggly named Indexing Data, Alerts.

What caused it?

Loggly hasn't published a root cause. If it does, it shows here.

Where does this come from?

Loggly's official status page, https://status.loggly.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.