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Marqeta

STIPs and transaction declines

Degraded Lasted 1d 13h · started · Marqeta's page

Level
confirmed
Worst impact
Degraded
Components
Payment Processing
Down Index
25of 100

What to do

  • Check whether you use Marqeta Payment Processing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 13h it lasted.

    Anything that failed between 2026-09-27 01:43 UTC and 2026-09-28 14:47 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 3

  1. investigating

    As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will update this page again upon any substantial change in status.

    provider

  2. monitoring

    As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will continue to press the vendor for their investigation and will continue monitoring throughout the weekend.

    provider

  3. resolved

    On Saturday, September 26, 2026. Marqeta detected an issue affecting stand-in transaction processing (STIPs) and transaction declines with impact start time at approximately 5:31 PM PT. We immediately engaged our upstream infrastructure provider, who identified the root cause and applied a fix, restoring full connectivity by approximately 6:00 PM PT that same evening. Marqeta engineers continued monitoring systems closely throughout the weekend to confirm stability, and we observed normal transaction processing with no recurrence of the issue. This incident is now resolved. We appreciate your patience throughout this incident.

    provider

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Corrections

None so far.

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Questions about DWN-04afa7ad66

Is Marqeta still down?

No, this incident was resolved 2026-09-28 14:47 UTC. For Marqeta's live state, see https://down.guide/marqeta.

How long did it last?

1d 13h, from 2026-09-27 01:43 UTC to 2026-09-28 14:47 UTC, by the times Marqeta posted.

What was affected?

Marqeta named Payment Processing.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.