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Marqeta

Issue affecting a subset of credit accounts

Degraded Lasted 16h 12m · started · Marqeta's page

Level
confirmed
Worst impact
Degraded
Components
Credit
Down Index
25of 100

What to do

  • Check whether you use Marqeta Credit. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 16h 12m it lasted.

    Anything that failed between 2026-08-20 22:53 UTC and 2026-08-21 15:05 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 4

  1. identified

    On August 20, 2026, Marqeta engineers identified an issue affecting available credit balances on some of customer accounts. Our engineering team has successfully isolated the source of this discrepancy and is currently working to finalize a corrective fix. We apologize for any disruption this may cause and will provide further updates as more information becomes available

    provider

  2. identified

    Our engineering team has successfully deployed an emergency fix to address the discrepancy affecting available credit balances on select customer accounts. We are now working on remediation plan to restore accurate balance reporting.

    provider

  3. identified

    The remediation plan is currently in progress and will be followed by post-remediation data integrity verifications to ensure all account balances are accurate and fully restored. Thank you for your patience throughout this incident, and further updates will be provided as our remediation activities conclude.

    provider

  4. resolved

    On August 20, 2026, Marqeta identified an issue affecting available credit and account balance calculations on a subset of accounts. Our engineering team has since isolated the cause, validated a corrective fix, and completed a structured remediation to restore accurate balances across all impacted accounts On August 20, 2026 at approximately 23:45 PST. We have also completed a period of extended monitoring to confirm long-term stability and accurate balance reporting going forward.We appreciate your patience as we worked to resolve this incident.

    provider

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Corrections

None so far.

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Questions about DWN-25aef82ada

Is Marqeta still down?

No, this incident was resolved 2026-08-21 15:05 UTC. For Marqeta's live state, see https://down.guide/marqeta.

How long did it last?

16h 12m, from 2026-08-20 22:53 UTC to 2026-08-21 15:05 UTC, by the times Marqeta posted.

What was affected?

Marqeta named Credit.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.