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Marqeta

Delay in Receiving Visa Clearing Files

Degraded Lasted 5h 10m · started · Marqeta's page

Level
confirmed
Worst impact
Degraded
Components
Payment Processing
Down Index
23of 100

What to do

  • Check whether you use Marqeta Payment Processing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 10m it lasted.

    Anything that failed between 2026-06-29 13:12 UTC and 2026-06-29 18:21 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 3

  1. investigating

    On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Our team is engaging Visa to actively investigate the root cause and provide the files in a timely manner. A follow-up notification with more detail will be sent when we receive context from Visa.

    provider

  2. investigating

    On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Visa has addressed an internal issue and has successfully sent the files. This will result in a ~3 hour delay for clearing processing and reporting. We will update this space again once the delay has been addressed, or upon any notable change in status.

    provider

  3. resolved

    All delayed files have been processed.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3428b34a9d

Is Marqeta still down?

No, this incident was resolved 2026-06-29 18:21 UTC. For Marqeta's live state, see https://down.guide/marqeta.

How long did it last?

5h 10m, from 2026-06-29 13:12 UTC to 2026-06-29 18:21 UTC, by the times Marqeta posted.

What was affected?

Marqeta named Payment Processing.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.