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Marqeta

Degraded traffic on Mastercard 3DS

Partial outage Lasted 1d 21h · started · Marqeta's page

Level
confirmed
Worst impact
Partial outage
Components
3DS
Down Index
35of 100

What to do

  • Check whether you use Marqeta 3DS. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 21h it lasted.

    Anything that failed between 2026-07-15 20:18 UTC and 2026-07-17 17:30 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 5

  1. investigating

    On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.

    provider

  2. investigating

    On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Our team is actively investigating with Mastercard to determine the root cause and assess the full scope of impact. A follow-up notification with more detail will be provided once Mastercard completes their analysis.

    provider

  3. identified

    On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Mastercard is continuing to work to determine the root cause and correct it. A follow-up notification with more detail will be provided once Mastercard completes their analysis.

    provider

  4. monitoring

    On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Marqeta engineers have detected a decrease in the rate of errors. We are continuing to wait for guidance or confirmation from Mastercard that the issue has been resolved. A follow-up notification with more detail will be provided once Mastercard completes their analysis.

    provider

  5. resolved

    Marqeta engineers have confirmed the errors have subsided. Although we continue to await an RCA from Mastercard, evidence indicates they deployed a broken certificate bundle and have been progressively redeploying them them. We will continue to monitor for any additional lagging effects.

    provider

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Corrections

None so far.

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Questions about DWN-37233edf19

Is Marqeta still down?

No, this incident was resolved 2026-07-17 17:30 UTC. For Marqeta's live state, see https://down.guide/marqeta.

How long did it last?

1d 21h, from 2026-07-15 20:18 UTC to 2026-07-17 17:30 UTC, by the times Marqeta posted.

What was affected?

Marqeta named 3DS.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.