- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Payment Processing
- Down Index
- 35of 100
What to do
Check whether you use Marqeta Payment Processing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 4h it lasted.
Anything that failed between 2026-09-24 20:56 UTC and 2026-09-26 01:28 UTC may need a replay.Subscribe to Marqeta's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Root cause
Our team is actively investigating the root cause and assessing the full scope of impact.Read the postmortem
Updates from Marqeta 7
- investigating
On Thursday, September 24, 2026, at approximately 13:07 PT (20:07 UTC), Marqeta was notified of an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes. We appreciate your patience as we work to resolve this as quickly as possible.
provider
- investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are engaging Mastercard directly and investigating the elevated stand-in processing rate. We will update you again in 30 minutes.
provider
- investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are continuing to engage Mastercard directly to investigate the elevated stand-in processing rate. We will update you again in 30 minutes.
provider
- investigating
The issue affecting card transactions routed to Mastercard network stand-in processing remains ongoing. This may cause some transactions to be approved or declined by network stand-in. Currently Marqeta engineers are continuing to engage Mastercard directly to investigate the elevated stand-in processing rate. We will update you again in 30 minutes.
provider
- investigating
The investigation into card transactions routed to Mastercard network stand-in processing is ongoing. This may have cause some transactions to be approved or declined by network stand-in. There is currently no impact, however Marqeta engineers are continuing to engage Mastercard directly to investigate. We will update this space again upon any substantial change in status.
provider
- monitoring
Transaction volumes have returned to normal levels, and there is currently no customer impact. Mastercard has confirmed a network-side anomaly and their teams are actively investigating the root cause. Marqeta engineers continue to monitor systems closely while awaiting Mastercard's final technical findings before fully resolving the incident.
provider
- resolved
On Thursday, September 24, 2026, at approximately 13:07 PT (20:07 UTC) Marqeta identified an issue affecting card transactions processed through Mastercard, in which a number of transactions across several Mastercard programs were declined or handled through the network's stand-in processing. Transaction volumes and processing patterns have returned to normal baseline levels, and we conducted a monitoring period to confirm long term stability. Mastercard has acknowledged the anomaly on their network and is continuing to investigate the underlying root cause; Marqeta will incorporate any further findings once Mastercard's analysis is complete. We appreciate your patience throughout this incident.
provider
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Corrections
None so far.
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Questions about DWN-439c215cab
Is Marqeta still down?
No, this incident was resolved 2026-09-26 01:28 UTC. For Marqeta's live state, see https://down.guide/marqeta.
How long did it last?
1d 4h, from 2026-09-24 20:56 UTC to 2026-09-26 01:28 UTC, by the times Marqeta posted.
What was affected?
Marqeta named Payment Processing.
What caused it?
Marqeta wrote: "Our team is actively investigating the root cause and assessing the full scope of impact." The postmortem: https://stspg.io/xmy6v9qtpwww
Where does this come from?
Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.