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Marqeta

AWS Outage Impacting Marqeta Services

Major outage Lasted 3d 22h · started · Marqeta's page

Level
confirmed
Worst impact
Major outage
Components
Payment Processing, Reporting & Analytics, Digital Wallets & Tokenization, Risk & Disputes, Webhooks, Sandbox, 3DS
Regions
us, us-east-1
Down Index
56of 100

What to do

  • Check whether you use Marqeta Payment Processing, Reporting & Analytics, Digital Wallets & Tokenization, Risk & Disputes and 3 more in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3d 22h it lasted.

    Anything that failed between 2026-05-08 00:46 UTC and 2026-05-11 22:57 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 15

  1. investigating

    Marqeta engineers are detecting an elevated number of STIPs starting from about 4:30PM PST. Teams are monitoring an AWS us-east-1 outage as the likely cause. We will provide updates every 30 minutes or upon discovery of new information.

    provider

  2. identified

    We are continuing to monitor the AWS problem in us-east-1, and we are seeing impact across many Marqeta services due to this. We are actively removing traffic from this region to limit the impact to our customers. Next update will be in 30 minutes or when AWS provides any additional context.

    provider

  3. identified

    All Marqeta services remain impacted by the ongoing AWS us-east-1 outage with no ETA for resolution from AWS. The next update will be in 30 minutes or sooner if conditions change.

    provider

  4. identified

    Marqeta services remain impacted by the ongoing AWS us-east-1 outage. AWS continues working to resolve increased temperatures in the affected availability zone with no current ETA for full resolution. Some services are beginning to see improvement. Next update in 30 minutes or sooner if conditions change.

    provider

  5. identified

    Marqeta services remain impacted by the ongoing AWS us-east-1 outage. AWS continues working to resolve the thermal issue in the affected availability zone. We are closely monitoring their progress and our service recovery. Next update in 30 minutes or sooner if conditions change.

    provider

  6. identified

    Marqeta services remain impacted by the ongoing AWS us-east-1 outage. AWS is shifting traffic away from the impacted zone for additional services. Our teams continue monitoring the situation closely and will provide the next update in 30 minutes or when new information is available.

    provider

  7. identified

    Marqeta services remain impacted by the ongoing AWS us-east-1 outage. AWS is shifting traffic away from the impacted zone for additional services. Our teams continue monitoring the situation closely and will provide the next update in 30 minutes or when new information is available.

    provider

  8. identified

    Marqeta services remain impacted by the ongoing AWS us-east-1 outage. AWS is shifting traffic away from the impacted zone for additional services. Our teams continue monitoring the situation closely and will provide the next update in 30 minutes or when new information is available.

    provider

  9. identified

    Marqeta services remain impacted by the ongoing AWS us-east-1 outage. Our engineers are diligently monitoring the situation and implementing measures to reduce impact where possible. We will provide our next update when we receive additional information from AWS.

    provider

  10. identified

    AWS is observing some early signs of recovery. Some of Marqeta services remain impacted by the ongoing AWS us-east-1 outage. Our engineers are diligently monitoring the situation and implementing measures to reduce impact where possible. We will provide our next update when we receive additional information from AWS.

    provider

  11. monitoring

    We are continuing to observe improvements to Marqeta's services. Engineers are continuing to put mitigations in place, such as moving traffic away from the affected region and availability zone. We will also continue monitoring the situation overnight for any changes in status. Our next update will be at 10:00 EST.

    provider

  12. monitoring

    We are continuing to observe improvements to Marqeta's services. Engineers are continuing to put mitigations in place, such as moving traffic away from the affected region and availability zone. We will continue monitoring the situation throughout the day for any changes in status. We will provide our next update when we receive additional information from AWS.

    provider

  13. monitoring

    Nearly all Marqeta services are now fully operational. Engineers are continuing to mitigate some data discrepancies in certain services. We will continue monitoring the situation throughout the weekend. We will provide our next update Monday the 11th at 10:00 am EST, or if we become aware of a substantial change in condition.

    provider

  14. monitoring

    Nearly all Marqeta services are now fully operational. Engineers are continuing to mitigate some data discrepancies in certain services. We will provide our next update when the data has been fully remediated, or if we become aware of a substantial change in condition.

    provider

  15. resolved

    All of Marqeta's services should now be fully operational.

    provider

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Corrections

None so far.

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Questions about DWN-8d3ad9b59d

Is Marqeta still down?

No, this incident was resolved 2026-05-11 22:57 UTC. For Marqeta's live state, see https://down.guide/marqeta.

How long did it last?

3d 22h, from 2026-05-08 00:46 UTC to 2026-05-11 22:57 UTC, by the times Marqeta posted.

What was affected?

Marqeta named Payment Processing, Reporting & Analytics, Digital Wallets & Tokenization, Risk & Disputes and 3 more in us, us-east-1.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.