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Marqeta

Mastercard Digital Wallet Token Outage

Partial outage Lasted 1h 58m · started · Marqeta's page

Level
confirmed
Worst impact
Partial outage
Components
Digital Wallets & Tokenization
Down Index
31of 100

What to do

  • Check whether you use Marqeta Digital Wallets & Tokenization. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 58m it lasted.

    Anything that failed between 2026-07-29 12:26 UTC and 2026-07-29 14:24 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 4

  1. investigating

    We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team is actively checking for the root cause and working toward a resolution. We will post another update as soon as we have more information.

    provider

  2. investigating

    We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team has escalated with Mastercard and are actively checking for the root cause and working toward a resolution. We will post another update as soon as we have more information.

    provider

  3. investigating

    We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team has escalated with Mastercard, and they have confirmed an issue on their side that they are actively investigating. We will post another update as soon as we have more information.

    provider

  4. resolved

    Marqeta engineers have confirmed digital wallet token operations have returned to normal. We will continue to engage with Mastercard to provide an RCA.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9e119a363d

Is Marqeta still down?

No, this incident was resolved 2026-07-29 14:24 UTC. For Marqeta's live state, see https://down.guide/marqeta.

How long did it last?

1h 58m, from 2026-07-29 12:26 UTC to 2026-07-29 14:24 UTC, by the times Marqeta posted.

What was affected?

Marqeta named Digital Wallets & Tokenization.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.