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Marqeta

Increase Rate Of Magstripe Declines

Degraded Lasted 8h 31m · started · Marqeta's page

Level
confirmed
Worst impact
Degraded
Components
Payment Processing
Down Index
24of 100

What to do

  • Check whether you use Marqeta Payment Processing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h 31m it lasted.

    Anything that failed between 2026-04-03 19:44 UTC and 2026-04-04 04:15 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 3

  1. identified

    From March 24th, we are experiencing an increase in the rate of declines for card-present transactions using magnetic stripe swipe (magstripe). This may cause cardholder's physical cards to be declined even though the cards and accounts are in good standing. Engineers are working to resolve this issue today. We will update here once this work is complete.

    provider

  2. identified

    Engineers are continuing to work to resolve the last few instances of this issue. We will update here once this work is complete.

    provider

  3. resolved

    Engineers have resolved the last known instances of this issue.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a07b2319d6

Is Marqeta still down?

No, this incident was resolved 2026-04-04 04:15 UTC. For Marqeta's live state, see https://down.guide/marqeta.

How long did it last?

8h 31m, from 2026-04-03 19:44 UTC to 2026-04-04 04:15 UTC, by the times Marqeta posted.

What was affected?

Marqeta named Payment Processing.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.