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Marqeta

STIPs on Multiple Card Networks

Degraded Lasted 8d · started · Marqeta's page

Level
confirmed
Worst impact
Degraded
Components
Payment Processing
Down Index
25of 100

What to do

  • Check whether you use Marqeta Payment Processing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8d it lasted.

    Anything that failed between 2026-06-03 15:49 UTC and 2026-06-11 16:48 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 5

  1. investigating

    On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team is actively investigating the root cause and assessing the full scope of impact. We will follow up with additional details as soon as more information is available. A follow-up notification with more detail will be sent within 30 minutes.

    provider

  2. monitoring

    On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team has drained the affected region to stabilize the STIPs, and will continue investigating the root cause.

    provider

  3. monitoring

    On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Mitigations remain in place and the root cause is being investigated throughout the day.

    provider

  4. monitoring

    On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our ongoing technical investigation has isolated the root cause of this incident to a degraded physical network connection. We are actively coordinating with our hardware vendor for an expedited component replacement. In the interim, Marqeta engineers are continuously monitoring the affected infrastructure and managing traffic loads to mitigate any further customer impact. We will provide a final resolving update once the hardware replacement is complete and long-term system stability has been fully verified.

    provider

  5. resolved

    On Thursday, June 11th, 2026, Marqeta engineers have confirmed that the the physical network connection has been successfully restored, and operations have returned to normal across all affected card networks. Following a period of active monitoring with no further issues observed, long-term system stability has been fully verified.

    provider

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Corrections

None so far.

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Questions about DWN-a9ec96d45a

Is Marqeta still down?

No, this incident was resolved 2026-06-11 16:48 UTC. For Marqeta's live state, see https://down.guide/marqeta.

How long did it last?

8d, from 2026-06-03 15:49 UTC to 2026-06-11 16:48 UTC, by the times Marqeta posted.

What was affected?

Marqeta named Payment Processing.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.