Skip to main content
Marqeta

Mastercard 3DS Degraded Traffic

Major outage Lasted 8h 31m · started · Marqeta's page

Level
confirmed
Worst impact
Major outage
Components
3DS
Down Index
46of 100

What to do

  • Check whether you use Marqeta 3DS. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h 31m it lasted.

    Anything that failed between 2026-07-15 07:57 UTC and 2026-07-15 16:28 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 5

  1. investigating

    On Wednesday, July 15, 2026, Marqeta engineers detected an issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 00:48 PT (07:48 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.

    provider

  2. identified

    On Wednesday, July 15, 2026, Marqeta engineers detected an issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 00:48 PT (07:48 UTC). Our team has contacted Mastercard and they have confirmed this as their network-side outage affecting 3DS. They have confirmed they are continuing to investigate and will begin to provide updates as they determine them. A follow-up notification with more detail will be posted here as soon as Mastercard shares it.

    provider

  3. identified

    We see traffic returning but we have not heard confirmation from Mastercard that the issue is resolved, we are continuing to monitor to ensure full resolution from the network

    provider

  4. monitoring

    We see traffic returning but we have not heard confirmation from Mastercard that the issue is resolved, we are continuing to monitor to ensure full resolution from the network

    provider

  5. resolved

    Traffic continues to be steady and the upstream 3D Secure service is reporting there is no further impact detected or reported to them. We are continuing to await Mastercard's confirmation and any additional details about the cause of their outage. We will reopen this status page if we become aware of any change in their status.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c3b964e93a

Is Marqeta still down?

No, this incident was resolved 2026-07-15 16:28 UTC. For Marqeta's live state, see https://down.guide/marqeta.

How long did it last?

8h 31m, from 2026-07-15 07:57 UTC to 2026-07-15 16:28 UTC, by the times Marqeta posted.

What was affected?

Marqeta named 3DS.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.