Intermittent API timeouts

What to do

• Check whether you use Marqeta Core API in us, us-west-2. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 7h 48m it lasted.

  Anything that failed between 2026-10-22 17:40 UTC and 2026-10-23 01:28 UTC may need a replay.

• Subscribe to Marqeta's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 2

1. monitoringOct 22, 2026, 5:40 PM UTC

   On October 22, 2026, between approximately 9:52 AM and 9:56 AM PT, some API requests originating from the us-west-2 region experienced timeouts. The cause was outside of Marqeta's environment. The issue resolved on its own and our services are operating normally, with no ongoing customer impact. We will continue to monitor the environment for some time to ensure stability. We are also working with our provider to better understand what happened, and we will share more information if it becomes available. We apologize for any inconvenience.

   provider

2. resolvedOct 23, 2026, 1:28 AM UTC

   Marqeta engineers have completed a monitoring period following the intermittent API timeouts that affected some requests originating from the us-west-2 region on October 22, 2026. Services have remained stable throughout this period and long-term stability has been confirmed. We have raised a case with our provider to obtain a root cause analysis. We appreciate your patience throughout this process.

   provider

Corrections

None so far.

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