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Marqeta

3DS Service Degradation

Degraded Lasted 1d · started · Marqeta's page

Level
confirmed
Worst impact
Degraded
Components
3DS
Down Index
25of 100

What to do

  • Check whether you use Marqeta 3DS. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d it lasted.

    Anything that failed between 2026-04-29 17:04 UTC and 2026-04-30 17:34 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 9

  1. investigating

    Starting at 13:00 EST, 3DS is experiencing degraded performance that may cause challenge timeouts. Our engineering team is investigating the root cause. We will provide another update in approximately 30 minutes.

    provider

  2. investigating

    3DS is experiencing degraded performance that may cause challenge timeouts and STIPs. Our engineering team is investigating the root cause. Next update will be in approximately 30 minutes or when new information becomes available.

    provider

  3. investigating

    Our engineering team is actively continuing to investigate the root cause of the 3DS performance issue. Challenge timeouts and STIPs may still be impacting customers. We remain focused on resolution and will provide another update in approximately 30 minutes.

    provider

  4. investigating

    Multiple teams are working together to investigate and resolve the 3DS performance degradation. Challenge timeouts and STIPs may continue to impact customers. We will provide another update in approximately 30 minutes.

    provider

  5. identified

    Engineers have identified the root cause and are now working on a resolution. We will provide another update in approximately 60 minutes or when new information becomes available.

    provider

  6. identified

    Our engineering teams remain focused on implementing the resolution. We will provide another update in approximately 60 minutes or when new information is provided.

    provider

  7. identified

    Work continues toward a full resolution. We will provide the next update when new information becomes available.

    provider

  8. identified

    Engineers have confirmed that the incident is now stabilized. We will provide a final update once full resolution is confirmed

    provider

  9. resolved

    This incident has been resolved. Service has been restored and customers should no longer experience any impact.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fa8570df36

Is Marqeta still down?

No, this incident was resolved 2026-04-30 17:34 UTC. For Marqeta's live state, see https://down.guide/marqeta.

How long did it last?

1d, from 2026-04-29 17:04 UTC to 2026-04-30 17:34 UTC, by the times Marqeta posted.

What was affected?

Marqeta named 3DS.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.