Skip to main content
Mintlify

Authenticated docs sites are erroring

Partial outage Lasted 3m · started · Mintlify's page

Level
confirmed
Worst impact
Partial outage
Down Index
21of 100

What to do

  • Check whether your product depends on Mintlify. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3m it lasted.

    Anything that failed between 2026-08-18 21:20 UTC and 2026-08-18 21:23 UTC may need a replay.
  • Subscribe to Mintlify's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mintlify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mintlify 4

  1. investigating

    We are investigating an issue impacting documentation sites failing to load.

    provider

  2. resolved

    The fix is in and auth pages are visible again

    provider

  3. monitoring

    We identified and resolved a configuration issue affecting authenticated documentation sites. Service has been restored, and we are monitoring recovery.

    provider

  4. resolved

    Resolved: Authenticated documentation sites experienced elevated 500 errors from 2:08–2:21 PM PT due to an internal authentication configuration mismatch. Service has been fully restored, and we are monitoring recovery. No customer action is required.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2f1f4ef4cb

Is Mintlify still down?

No, this incident was resolved 2026-08-18 21:23 UTC. For Mintlify's live state, see https://down.guide/mintlify.

How long did it last?

3m, from 2026-08-18 21:20 UTC to 2026-08-18 21:23 UTC, by the times Mintlify posted.

What caused it?

Mintlify hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mintlify's official status page, https://status.mintlify.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.