- Level
- confirmed
- Worst impact
- Major outage
- Down Index
- 43of 100
What to do
Check whether your product depends on Mintlify. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 33m it lasted.
Anything that failed between 2026-09-02 19:04 UTC and 2026-09-03 00:37 UTC may need a replay.Subscribe to Mintlify's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mintlify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mintlify 7
- investigating
We're currently investigating an issue affecting the hot path for database requests. This is impacting the following services: • Authenticated documentation sites - unavailable • Dashboard - unavailable • Documentation updates - deploys and content updates are not going through • Doc search - unavailable • Assistant - unavailable • MCP - unavailable Unauthenticated (public) documentation sites remain fully available and are not affected by this incident
provider
- investigating
The following services have been restored and are operating normally: • Dashboard • Doc search • Assistant • Authenticated documentation sites We're continuing to work on restoring the remaining affected services: • Documentation updates - deploys and content updates are not going through • MCP - unavailable
provider
- investigating
The services that were previously restored are experiencing issues again. The following are currently unavailable: • Dashboard • Documentation updates - deploys and content updates are not going through • Doc search • MCP • Assistant • Authenticated documentation sites • GitHub Actions
provider
- identified
We've identified the underlying database issue and database availability has been restored. We are now scaling impacted services back up in a controlled sequence while monitoring stability. Dashboard, documentation updates and deploys, search, MCP, GitHub Actions, Assistant, and authenticated documentation sites remain intermittently unavailable. We’ll provide another update as recovery progresses.
provider
- monitoring
Database availability has been restored and all replica members are healthy. We are progressively scaling impacted services back up. Dashboard, documentation updates, search, MCP, and Assistant are recovering but may experience intermittent errors or elevated latency. Some authenticated sites remain affected by a separate DNS issue. We’re monitoring stability and continuing restoration.
provider
- monitoring
Core platform services are operational, but documentation updates, deploys, and commit checks remain delayed due to processing queue backlogs. We are actively draining the backlogs and restoring normal processing capacity. New updates may continue to experience delays during recovery. We’ll provide another update as processing returns to normal.
provider
- resolved
**Documentation updates restored** We have worked through the documentation update backlog and re-run all updates that were dropped during the disruption. New deploys and content updates are processing normally. We are continuing to monitor recovery before resolving the incident.
provider
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Corrections
None so far.
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Questions about DWN-4fcd0fb0ac
Is Mintlify still down?
No, this incident was resolved 2026-09-03 00:37 UTC. For Mintlify's live state, see https://down.guide/mintlify.
How long did it last?
5h 33m, from 2026-09-02 19:04 UTC to 2026-09-03 00:37 UTC, by the times Mintlify posted.
What caused it?
Mintlify hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mintlify's official status page, https://status.mintlify.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.