Images on Authed Sites are not rendering

What to do

• Check whether your product depends on Mintlify. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 29m it lasted.

  Anything that failed between 2026-09-23 20:47 UTC and 2026-09-23 21:16 UTC may need a replay.

• Subscribe to Mintlify's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mintlify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mintlify 3

1. investigatingSep 23, 2026, 8:47 PM UTC

   We are currently experiencing an issue with images not being rendered on authed sites. We are actively investigating a root cause

   provider

2. monitoringSep 23, 2026, 8:59 PM UTC

   We have identified the source of the issue and reverted the incorrect configuration. Assets should be loading as expected now, and our team will continue monitoring to ensure recovery.

   provider

3. resolvedSep 23, 2026, 9:16 PM UTC

   Resolved, we restored the storage access policy affecting images on authenticated documentation sites. Images are loading normally, and the service has remained stable following the fix. If you continue to run into any issues please reach out to [support@mintlify.com](mailto:support@mintlify.com "support@mintlify.com").

   provider

Corrections

None so far.

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