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Mixpanel

Elevated /import Delays for a subset of US Projects

Degraded Lasted 5h 16m · started · Mixpanel's page

Level
confirmed
Worst impact
Degraded
Components
Ingestion API Availability (US)
Regions
us

What to do

  • Check whether you use Mixpanel Ingestion API Availability (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 16m it lasted.

    Anything that failed between 2025-10-01 10:02 UTC and 2025-10-01 15:18 UTC may need a replay.
  • Subscribe to Mixpanel's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mixpanel works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mixpanel 3

  1. identified

    We identified an issue beginning at 12:30 AM PST where /import requests experienced elevated delays. Engineering has applied a fix to scale up the system, and it is recovering, though delays may persist until normal processing is fully restored. We will provide an update once performance has returned to normal.

    provider

  2. monitoring

    The Engineering team has released a fix for the issue, and we are currently monitoring. Imported events should now be processed normally, and all reports are expected to return to their usual state.

    provider

  3. resolved

    The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delayed.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1f6e5b05ff

Is Mixpanel still down?

No, this incident was resolved 2025-10-01 15:18 UTC. For Mixpanel's live state, see https://down.guide/mixpanel.

How long did it last?

5h 16m, from 2025-10-01 10:02 UTC to 2025-10-01 15:18 UTC, by the times Mixpanel posted.

What was affected?

Mixpanel named Ingestion API Availability (US) in us.

What caused it?

Mixpanel hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mixpanel's official status page, https://www.mixpanelstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.