- Level
- confirmed
- Worst impact
- Degraded
- Components
- Application Availability (US), Application Availability (EU), Application Availability (IN)
- Regions
- eu, us
- Down Index
- 29of 100
What to do
Check whether you use Mixpanel Application Availability (US), Application Availability (EU), Application Availability (IN) in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 31m it lasted.
Anything that failed between 2025-08-11 09:19 UTC and 2025-08-11 13:50 UTC may need a replay.Subscribe to Mixpanel's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mixpanel works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mixpanel 6
- investigating
We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
provider
- identified
We're continuing to see degraded query performance. The issues we're seeing are due to a latency with a downstream provider. The provider has been contacted and is investigating. We're continuing to work with our provider to resolve these issues.
provider
- identified
We have requested a capacity increase with the downstream provider. The latency remains high, but the loading issues occur only intermittently now.
provider
- monitoring
We're continuing to work together with the downstream provider and are seeing a recovery of the latency. Error rates for loading reports dropped to nearly 0. We are monitoring the performance for now and will update once the issue has been resolved completely.
provider
- monitoring
Mixpanel.com is up and running again. We continue to monitor the performance and its stability, but for now, we are not experiencing any further latency.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-35f98cacc4
Is Mixpanel still down?
No, this incident was resolved 2025-08-11 13:50 UTC. For Mixpanel's live state, see https://down.guide/mixpanel.
How long did it last?
4h 31m, from 2025-08-11 09:19 UTC to 2025-08-11 13:50 UTC, by the times Mixpanel posted.
What was affected?
Mixpanel named Application Availability (US), Application Availability (EU), Application Availability (IN) in eu, us.
What caused it?
Mixpanel hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mixpanel's official status page, https://www.mixpanelstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.