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Mixpanel

Temporary ID Merge Delay (US Projects)

Degraded Lasted 9h 18m · started · Mixpanel's page

Level
confirmed
Worst impact
Degraded
Regions
us

What to do

  • Check whether you use Mixpanel in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 9h 18m it lasted.

    Anything that failed between 2025-08-06 18:55 UTC and 2025-08-07 04:13 UTC may need a replay.
  • Subscribe to Mixpanel's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mixpanel works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mixpanel 9

  1. investigating

    We are experiencing delays with ID Merge where it is taking more than 24 hours for identity management mappings to reflect their merged state in reports for US Projects. As a result, reports such as Funnels may show a decrease in conversion for the last few days. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to process the data backlog. At this time, more than 24-hour delays with ID Merge are still expected. Thank you for your patience while we work on resolving this.

    provider

  4. identified

    We continue to process the data backlog. Delays with ID Merge can still be expected during this time. Thank you for your patience while we work on resolving this.

    provider

  5. identified

    We are continuing to process the data backlog of merges.

    provider

  6. identified

    We are continuing to process the data backlog of merges. We have made a lot of progress in processing the data queue. Thank you for your patience while we work on resolving this.

    provider

  7. identified

    We are continuing to process the data backlog of merges.

    provider

  8. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  9. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4368af831e

Is Mixpanel still down?

No, this incident was resolved 2025-08-07 04:13 UTC. For Mixpanel's live state, see https://down.guide/mixpanel.

How long did it last?

9h 18m, from 2025-08-06 18:55 UTC to 2025-08-07 04:13 UTC, by the times Mixpanel posted.

What was affected?

Mixpanel named in us.

What caused it?

Mixpanel hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mixpanel's official status page, https://www.mixpanelstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.