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Mixpanel

Credit Card Processing Interruption

Degraded Lasted 1h 41m · started · Mixpanel's page

Level
confirmed
Worst impact
Degraded
Down Index
19of 100

What to do

  • Check whether your product depends on Mixpanel. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 41m it lasted.

    Anything that failed between 2026-04-09 20:03 UTC and 2026-04-09 21:44 UTC may need a replay.
  • Subscribe to Mixpanel's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mixpanel works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mixpanel 3

  1. identified

    We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.

    provider

  2. monitoring

    A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-445550712b

Is Mixpanel still down?

No, this incident was resolved 2026-04-09 21:44 UTC. For Mixpanel's live state, see https://down.guide/mixpanel.

How long did it last?

1h 41m, from 2026-04-09 20:03 UTC to 2026-04-09 21:44 UTC, by the times Mixpanel posted.

What caused it?

Mixpanel hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mixpanel's official status page, https://www.mixpanelstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.