Delays with Integrations Syncs (Cohort Exports)

What to do

• Check whether you use Mixpanel Data Export. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 8h 2m it lasted.

  Anything that failed between 2026-01-30 18:39 UTC and 2026-01-31 02:41 UTC may need a replay.

• Subscribe to Mixpanel's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mixpanel works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mixpanel 5

1. investigatingJan 30, 2026, 6:39 PM UTC

   We are currently experiencing delays with Cohort Syncs to external destinations, including custom webhooks and engagement platforms. Our team is investigating the issue and actively working on a resolution. We sincerely apologize for the inconvenience and thank you for your kind understanding. If you have any questions, please contact support

   provider

2. monitoringJan 30, 2026, 8:05 PM UTC

   A fix has been implemented, and we are monitoring the results. Recurring cohort syncs should resume on the next scheduled run with no additional action required.

   provider

3. monitoringJan 30, 2026, 10:14 PM UTC

   We are continuing to monitor for further issues. We have identified that a subset of Cohort Syncs are still experiencing delays and are working to resolve these remaining cases.

   provider

4. monitoringJan 31, 2026, 1:48 AM UTC

   Additional fixes have been implemented. We are continuing to monitor for any further issues.

   provider

5. resolvedJan 31, 2026, 2:41 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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