- Level
- confirmed
- Worst impact
- Degraded
- Regions
- eu, us
What to do
Check whether you use Mixpanel in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 35m it lasted.
Anything that failed between 2026-01-24 14:25 UTC and 2026-01-24 18:00 UTC may need a replay.Subscribe to Mixpanel's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mixpanel works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mixpanel 4
- identified
Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying or saving reports for projects with US residency. Projects with EU and IN residency remain unaffected. Our engineering team is working on a resolution.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-83732ec8b2
Is Mixpanel still down?
No, this incident was resolved 2026-01-24 18:00 UTC. For Mixpanel's live state, see https://down.guide/mixpanel.
How long did it last?
3h 35m, from 2026-01-24 14:25 UTC to 2026-01-24 18:00 UTC, by the times Mixpanel posted.
What was affected?
Mixpanel named in eu, us.
What caused it?
Mixpanel hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mixpanel's official status page, https://www.mixpanelstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.