Skip to main content
Mixpanel

Degraded Query API Performance impacting EU Projects

Degraded Lasted 4h 56m · started · Mixpanel's page

Level
confirmed
Worst impact
Degraded
Components
Application Availability (EU)
Regions
eu, us

What to do

  • Check whether you use Mixpanel Application Availability (EU) in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 56m it lasted.

    Anything that failed between 2026-03-16 16:50 UTC and 2026-03-16 21:47 UTC may need a replay.
  • Subscribe to Mixpanel's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mixpanel works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mixpanel 3

  1. identified

    Mixpanel is experiencing increased query latency for projects with EU residency, which may result in HTTP 500 responses when querying or saving reports. Projects with US and IN residency remain unaffected. Our engineering team is working on a resolution.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f0b3c6ab26

Is Mixpanel still down?

No, this incident was resolved 2026-03-16 21:47 UTC. For Mixpanel's live state, see https://down.guide/mixpanel.

How long did it last?

4h 56m, from 2026-03-16 16:50 UTC to 2026-03-16 21:47 UTC, by the times Mixpanel posted.

What was affected?

Mixpanel named Application Availability (EU) in eu, us.

What caused it?

Mixpanel hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mixpanel's official status page, https://www.mixpanelstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.