API Service Disruption (AWS Outage)

What to do

• Check whether your product depends on Moralis. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 13h 8m it lasted.

  Anything that failed between 2025-10-20 07:39 UTC and 2025-10-20 20:47 UTC may need a replay.

• Subscribe to Moralis's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=moralis works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Moralis 4

1. updateOct 20, 2025, 7:39 AM UTC

   We're currently seeing API outages due to an ongoing AWS infrastructure degradation. Our team is actively working to mitigate the impact and restore stability while AWS resolves the underlying issue. You can follow AWS updates here: https://health.aws.amazon.com/health/status We’ll share more updates as we make progress.

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2. updateOct 20, 2025, 10:43 AM UTC

   AWS services are back online, and most of our API endpoints have recovered. We’re actively monitoring performance to ensure full stability. If you’re still experiencing any issues, please reach out to our team.

   provider

3. updateOct 20, 2025, 2:00 PM UTC

   A part of our sync services are still recovering. We will post an update as soon as everything is back in real-time.

   provider

4. resolvedOct 20, 2025, 8:47 PM UTC

   All services are now back in real time

   provider

Corrections

None so far.

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