Mural notification emails

What to do

• Check whether you use Mural Notifications. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4h 26m it lasted.

  Anything that failed between 2025-01-30 09:27 UTC and 2025-01-30 13:53 UTC may need a replay.

• Subscribe to Mural's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mural works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mural 6

1. investigatingJan 30, 2025, 9:27 AM UTC

   We have received reports that automated notification emails from Mural are not being sent. We're investigating and will provide updates as our teams work to resolve this as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co

   provider

2. identifiedJan 30, 2025, 9:38 AM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. identifiedJan 30, 2025, 10:04 AM UTC

   We are continuing to work on a fix for this issue.

   provider

4. identifiedJan 30, 2025, 12:12 PM UTC

   Our team is continuing to work on a resolution for the ongoing email notification issue. We will post further updates shortly. In the meanwhile, please refer to our status page here for further live updates: http://status.mural.co/

   provider

5. monitoringJan 30, 2025, 12:14 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

6. resolvedJan 30, 2025, 1:53 PM UTC

   The fix we implemented earlier has been successful in resolving the issue and email notifications are working as expected. We apologize for the inconvenience this issue caused, and will be conducting a full review to avoid a repeat in the future.

   provider

Corrections

None so far.

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