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Mural

MURAL Email Notifications Delay

Degraded Lasted 3h 54m · started · Mural's page

Level
confirmed
Worst impact
Degraded
Components
Notifications
Down Index
22of 100

What to do

  • Check whether you use Mural Notifications. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 54m it lasted.

    Anything that failed between 2022-07-20 19:14 UTC and 2022-07-20 23:08 UTC may need a replay.
  • Subscribe to Mural's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mural works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mural 6

  1. investigating

    We're experiencing a service disruption that is causing some email notifications to not be delivered. We're investigating the issue and will restore regular service ASAP. Please check our status page for the most up-to-date info :point_right: status.mural.co/

    provider

  2. investigating

    We are continuing to investigate this issue. In addition to delays with email notifications, some file previews in murals are also currently not being processed. As a temporary workaround, you can upload an image of the file instead.

    provider

  3. investigating

    We are continuing to investigate this issue. In addition to delays with email notifications, some file previews in murals are also currently not being processed. As a temporary workaround, you can upload an image of the file instead. We will post another update as soon as we have more information to share. We appreciate your patience and apologize for any inconveniences.

    provider

  4. investigating

    We are continuing to investigate this issue. In addition to delays with email notifications, some file previews in murals are also currently not being processed. As a temporary workaround, you can upload an image of the file instead. We will post another update as soon as we have more information to share. We appreciate your patience and apologize for any inconveniences.

    provider

  5. monitoring

    We have implemented a fix for this issue and we're currently monitoring its results. We will share an update as soon as we have further news. We appreciate your patience and apologize for any inconveniences caused.

    provider

  6. resolved

    We have implemented a fix for this issue and we have currently determined it has been successfully resolved. We apologize for any inconveniences caused and appreciate your patience.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-29f586998c

Is Mural still down?

No, this incident was resolved 2022-07-20 23:08 UTC. For Mural's live state, see https://down.guide/mural.

How long did it last?

3h 54m, from 2022-07-20 19:14 UTC to 2022-07-20 23:08 UTC, by the times Mural posted.

What was affected?

Mural named Notifications.

What caused it?

Mural hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mural's official status page, https://status.mural.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.