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Mural

Some users are unable to sign in to Mural

Partial outage Lasted 2h 19m · started · Mural's page

Level
confirmed
Worst impact
Partial outage
Components
Authentication
Down Index
31of 100

What to do

  • Check whether you use Mural Authentication. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 19m it lasted.

    Anything that failed between 2023-12-21 19:01 UTC and 2023-12-21 21:20 UTC may need a replay.
  • Subscribe to Mural's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mural works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mural 3

  1. investigating

    Some users are currently experiencing issues signing into Mural. We're investigating the issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co/

    provider

  2. monitoring

    We have restarted some services, which appears to have resolved the issue. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.

    provider

  3. resolved

    The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused and thank you for your patience whilst our teams were working on it.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3e509a3785

Is Mural still down?

No, this incident was resolved 2023-12-21 21:20 UTC. For Mural's live state, see https://down.guide/mural.

How long did it last?

2h 19m, from 2023-12-21 19:01 UTC to 2023-12-21 21:20 UTC, by the times Mural posted.

What was affected?

Mural named Authentication.

What caused it?

Mural hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mural's official status page, https://status.mural.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.