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Mural

MURAL Connectivity Issue - MURAL and murals are slow to load

Partial outage Lasted 55m · started · Mural's page

Level
confirmed
Worst impact
Partial outage
Components
Authentication, Realtime collaboration
Down Index
30of 100

What to do

  • Check whether you use Mural Authentication, Realtime collaboration. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 55m it lasted.

    Anything that failed between 2021-12-15 16:31 UTC and 2021-12-15 17:26 UTC may need a replay.
  • Subscribe to Mural's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mural works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mural 4

  1. investigating

    Some users are currently experiencing issues with logging in to MURAL. Additionally, some murals are not loading or taking longer than usual to load. We're investigating the issue and will restore regular service as quickly as possible. We apologize for the inconvenience. Please check our status page for the most up-to-date info: status.mural.co/

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    Our provider has confirmed the connectivity issue is resolved. We are seeing some services begin recovering and continuing to monitor all services for a full recovery.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4d53da71e7

Is Mural still down?

No, this incident was resolved 2021-12-15 17:26 UTC. For Mural's live state, see https://down.guide/mural.

How long did it last?

55m, from 2021-12-15 16:31 UTC to 2021-12-15 17:26 UTC, by the times Mural posted.

What was affected?

Mural named Authentication, Realtime collaboration.

What caused it?

Mural hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mural's official status page, https://status.mural.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.