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Mural

Some users are unable to access certain murals

Degraded Lasted 10h 21m · started · Mural's page

Level
confirmed
Worst impact
Degraded
Down Index
23of 100

What to do

  • Check whether your product depends on Mural. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10h 21m it lasted.

    Anything that failed between 2022-06-12 09:39 UTC and 2022-06-12 20:01 UTC may need a replay.
  • Subscribe to Mural's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mural works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mural 12

  1. investigating

    Some users are currently experiencing an issue trying to access some murals. We're investigating the issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co

    provider

  2. identified

    The issue has been identified and we're working on reestablish the service as soon as possible.

    provider

  3. identified

    The issue has been identified and we're continuing to work to restore service as soon as possible. We thank you for your patience.

    provider

  4. identified

    The issue has been identified and we're preparing a fix to resolve this.

    provider

  5. monitoring

    A fix has been implemented and we are monitoring the results. Please clear your browser's cache if you're still experiencing any issues; if the problem persists, reach out to our Support team.

    provider

  6. monitoring

    We are continuing to monitor for any further issues and we'll update you as soon as this incident has been resolved. Thank you for your understanding!

    provider

  7. monitoring

    We are continuing to monitor for any further issues.

    provider

  8. monitoring

    Our team continues to monitor this incident and is working to reestablish service as soon as possible. We will continue updating you with any new developments.

    provider

  9. monitoring

    We’re still monitoring this incident and hope to be back to normal soon. We appreciate your collaboration in this matter.

    provider

  10. monitoring

    We’re continuing to monitor this incident and will update you as soon as it is resolved. Some problems have already been fixed so we recommend clearing your browser’s cache to get the latest version of the app. If you continue experiencing problems, please reach out to our Support Team.

    provider

  11. monitoring

    Our teams are continuing to monitor this incident and we will update you as soon as it is resolved. We recommend clearing your browser’s cache and fully restarting your browser. If you continue experiencing problems, please reach out to our Support Team.

    provider

  12. resolved

    The fix we implemented earlier has been successful and full service has been restored.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-668e45f782

Is Mural still down?

No, this incident was resolved 2022-06-12 20:01 UTC. For Mural's live state, see https://down.guide/mural.

How long did it last?

10h 21m, from 2022-06-12 09:39 UTC to 2022-06-12 20:01 UTC, by the times Mural posted.

What caused it?

Mural hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mural's official status page, https://status.mural.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.