Mural Collaboration Issue - murals slow in loading

What to do

• Check whether you use Mural Realtime collaboration. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 52m it lasted.

  Anything that failed between 2023-01-25 08:27 UTC and 2023-01-25 11:19 UTC may need a replay.

• Subscribe to Mural's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mural works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mural 6

1. investigatingJan 25, 2023, 8:27 AM UTC

   Some users are currently experiencing issues with murals not loading or taking longer than usual to load. We're investigating a general performance issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co/

   provider

2. investigatingJan 25, 2023, 8:28 AM UTC

   We are continuing to investigate this issue.

   provider

3. identifiedJan 25, 2023, 8:42 AM UTC

   We've identified an issue with our service provider and are actively monitoring the situation.

   provider

4. identifiedJan 25, 2023, 9:43 AM UTC

   Our service provider is still working on this issue. We will keep this page updated as soon as we have more information.

   provider

5. monitoringJan 25, 2023, 10:18 AM UTC

   Our service provider has implemented a fix for this issue and we will continue to monitor its results. We will keep this page updated as we have more information. We apologize for any inconvenience caused.

   provider

6. resolvedJan 25, 2023, 11:19 AM UTC

   This issue has been resolved.

   provider

Corrections

None so far.

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