Mural: Mural Notifications Delay

What to do

Check whether you use Mural Notifications. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 3h 26m it lasted.
Anything that failed between 2024-01-16 18:20 UTC and 2024-01-16 21:46 UTC may need a replay.
Subscribe to Mural's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mural works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingJan 16, 2024, 6:20 PM UTC
We're experiencing a service disruption that is causing notifications, including password reset emails, to not be delivered. We're investigating the issue and will restore regular service ASAP. Please check our status page for the most up-to-date info 👉 status.mural.co/
provider
investigatingJan 16, 2024, 7:20 PM UTC
We are still investigating the delays in sending transactional emails. We will post the next update here as soon as there is progress, or by 21:20 CET at the latest. Please check our status page for the most up-to-date info 👉 status.mural.co/
provider
investigatingJan 16, 2024, 8:20 PM UTC
We are still investigating the delays in sending transactional emails. We will post the next update here as soon as there is progress, or by 22:20 CET at the latest. Please check our status page for the most up-to-date info 👉 status.mural.co/
provider
monitoringJan 16, 2024, 8:46 PM UTC
We've implemented a change that should resolve the issue. We're monitoring the results of this change and will update this message by 22:45 to confirm this is working as expected.
provider
resolvedJan 16, 2024, 9:46 PM UTC
We have determined that the change implemented previously has successfully resolved this issue, therefore restoring Mural's service to fully operational. We appreciate your patience while we were working on finding a solution and apologize for any inconveniences.
provider

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None so far.

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Is Mural still down?

No, this incident was resolved 2024-01-16 21:46 UTC. For Mural's live state, see https://down.guide/mural.

How long did it last?

3h 26m, from 2024-01-16 18:20 UTC to 2024-01-16 21:46 UTC, by the times Mural posted.

What was affected?

Mural named Notifications.

What caused it?

Mural hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mural's official status page, https://status.mural.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.