MURAL Real-Time Collaboration Latency

What to do

• Check whether you use Mural Canvas, Website, Realtime collaboration, Search. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 26m it lasted.

  Anything that failed between 2022-08-16 15:54 UTC and 2022-08-16 17:20 UTC may need a replay.

• Subscribe to Mural's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mural works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mural 3

1. investigatingAug 16, 2022, 3:54 PM UTC

   We are currently experiencing service degradation. Some users are experiencing latency. We’re investigating the issue and working to restore regular service as soon as possible.

   provider

2. monitoringAug 16, 2022, 4:20 PM UTC

   We've implemented a fix that should resolve the issue. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.

   provider

3. resolvedAug 16, 2022, 5:20 PM UTC

   The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.

   provider

Corrections

None so far.

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