Search feature is returning blank content

What to do

• Check whether you use Mural Search. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 40m it lasted.

  Anything that failed between 2025-08-04 14:22 UTC and 2025-08-04 18:02 UTC may need a replay.

• Subscribe to Mural's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mural works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mural 4

1. investigatingAug 4, 2025, 2:22 PM UTC

   Some users are experiencing an issue when using the search feature in Mural. Initiating a search may result in a blank screen being returned. We're investigating the issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co

   provider

2. identifiedAug 4, 2025, 2:51 PM UTC

   We have identified the root cause of the issue affecting the search feature in Mural, which was resulting in a blank screen for some users. Our team is actively working on implementing a fix and restoring normal functionality as quickly as possible. Thank you for your patience and understanding as we resolve this. We will provide further updates as soon as we have more information.

   provider

3. monitoringAug 4, 2025, 3:28 PM UTC

   The fix for the search issue has been deployed, and service has been restored. Please make sure to reload your page. We are monitoring the situation to ensure everything is running smoothly. Thank you for your patience!

   provider

4. resolvedAug 4, 2025, 6:02 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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