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Issues publishing and installing packages

Degraded Lasted 12h 5m · started · npm's page

Level
confirmed
Worst impact
Degraded
Components
Package installation, Package publishing
Down Index
30of 100

What to do

  • Check whether you use npm Package installation, Package publishing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 12h 5m it lasted.

    Anything that failed between 2025-04-11 02:46 UTC and 2025-04-11 14:51 UTC may need a replay.
  • Subscribe to npm's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=npm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from npm 5

  1. investigating

    We are investigating issues with access tokens, in the meantime user can recreate new tokens to unblock themselves.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to work on a fix to restore older access tokens.

    provider

  4. monitoring

    We are monitoring results

    provider

  5. resolved

    This incident was caused due to an internal bug during regular database maintenance, its resolved now.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0c4ba1367b

Is npm still down?

No, this incident was resolved 2025-04-11 14:51 UTC. For npm's live state, see https://down.guide/npm.

How long did it last?

12h 5m, from 2025-04-11 02:46 UTC to 2025-04-11 14:51 UTC, by the times npm posted.

What was affected?

npm named Package installation, Package publishing.

What caused it?

npm hasn't published a root cause. If it does, it shows here.

Where does this come from?

npm's official status page, https://status.npmjs.org, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.