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Issue with Private Package Installs

Degraded Lasted 3h 10m · started · npm's page

Level
confirmed
Worst impact
Degraded
Components
Package installation
Down Index
23of 100

What to do

  • Check whether you use npm Package installation. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 10m it lasted.

    Anything that failed between 2024-05-03 00:26 UTC and 2024-05-03 03:36 UTC may need a replay.
  • Subscribe to npm's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=npm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from npm 3

  1. investigating

    We are currently investigating an issue with private package installations.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-12b9135a90

Is npm still down?

No, this incident was resolved 2024-05-03 03:36 UTC. For npm's live state, see https://down.guide/npm.

How long did it last?

3h 10m, from 2024-05-03 00:26 UTC to 2024-05-03 03:36 UTC, by the times npm posted.

What was affected?

npm named Package installation.

What caused it?

npm hasn't published a root cause. If it does, it shows here.

Where does this come from?

npm's official status page, https://status.npmjs.org, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.