Journey / Event Streams/Outbound Data Integrations - delayed processing

What to do

• Check whether your product depends on OneSignal. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 8m it lasted.

  Anything that failed between 2026-07-20 14:51 UTC and 2026-07-20 18:00 UTC may need a replay.

• Subscribe to OneSignal's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=onesignal works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from OneSignal 4

1. investigatingJul 20, 2026, 2:51 PM UTC

   **What’s happening:** Journeys and webhook integrations are experiencing delayed processing. **Who’s affected:** All customers using Journeys or Webhook integrations are impacted. **Current Status:** We are investigating the issue and will provide an update in 20 minutes.

   provider

2. investigatingJul 20, 2026, 3:16 PM UTC

   We are still investigating the issue. We will provide another update in 20 minutes

   provider

3. investigatingJul 20, 2026, 3:27 PM UTC

   We are still investigating the issue. Journeys and Event Streams/ Outbound Data Integrations are delayed. We will provide another update in 20 minutes.

   provider

4. resolvedJul 20, 2026, 6:00 PM UTC

   The issue has been resolved. All impacted systems are operating normally since 11:00 AM PT Monday.

   provider

Corrections

None so far.

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