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OneSignal

Database incident - impacting app IDs starting with e

Degraded Lasted 0m · started · OneSignal's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

  • Check whether your product depends on OneSignal. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-09-30 09:22 UTC and 2026-09-30 09:12 UTC may need a replay.
  • Subscribe to OneSignal's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=onesignal works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from OneSignal 3

  1. investigating

    We're investigating the incident

    provider

  2. monitoring

    We've identified the problem and applied a fix. Traffic is being restored.

    provider

  3. resolved

    We experienced a database issue that affected our customers. It only impacted apps which IDs start with e. The team has resolved the incident, and traffic is back to normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-af6fcf57ed

Is OneSignal still down?

No, this incident was resolved 2026-09-30 09:12 UTC. For OneSignal's live state, see https://down.guide/onesignal.

How long did it last?

0m, from 2026-09-30 09:22 UTC to 2026-09-30 09:12 UTC, by the times OneSignal posted.

What caused it?

OneSignal hasn't published a root cause. If it does, it shows here.

Where does this come from?

OneSignal's official status page, https://status.onesignal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.