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OpenAI

Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences

Degraded Lasted 1h 35m · started · OpenAI's page

Level
confirmed
Worst impact
Degraded
Down Index
18of 100

What to do

  • Check whether your product depends on OpenAI. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 35m it lasted.

    Anything that failed between 2026-10-30 19:38 UTC and 2026-10-30 21:14 UTC may need a replay.
  • Subscribe to OpenAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from OpenAI 2

  1. investigating

    We’re aware of issues affecting search in Dots, ChatGPT Work, and some ChatGPT thinking experiences. We’re investigating and will share updates here.

    provider

  2. resolved

    All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a5c1971f44

Is OpenAI still down?

No, this incident was resolved 2026-10-30 21:14 UTC. For OpenAI's live state, see https://down.guide/openai.

How long did it last?

1h 35m, from 2026-10-30 19:38 UTC to 2026-10-30 21:14 UTC, by the times OpenAI posted.

What caused it?

OpenAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.