- Level
- confirmed
- Worst impact
- Degraded
- Components
- Reads, Writes, Analytics, Real-time alerting
- Down Index
- 34of 100
What to do
Check whether you use Orb Reads, Writes, Analytics, Real-time alerting. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 16h 17m it lasted.
Anything that failed between 2025-10-20 07:38 UTC and 2025-10-20 23:55 UTC may need a replay.Subscribe to Orb's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=orb works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Orb 19
- investigating
We are currently investigating API degradation. This seems to be related to an upstream cloud provider outage, and we are closely monitoring.
provider
- investigating
We are continuing to see and investigate errors.
provider
- investigating
We are continuing to investigate errors.
provider
- investigating
We are continuing to investigate this issue. We apologize for the disruption to impacted customers.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are continuing to investigate the issue.
provider
- investigating
API services are broadly recovered; we're continuing to monitor the situation.
provider
- investigating
We are seeing recovery on most API endpoints - some analytics endpoints may still be degraded. We are continuing to work with upstream providers to resolve. Note also that consumption from payment processing may be delayed; we are working through the event backlog here.
provider
- investigating
We are failing over affected services gradually for our analytics APIs, which we expect to lead to errors in order to assist with full recovery.
provider
- identified
We're continuing to investigate, and working through usage calculation delays.
provider
- identified
We are working with our cloud provider to bring on more capacity to help with operational delays.
provider
- identified
We are continuing to investigate this issue. We are working with our cloud provider to bring on more capacity to help with operational delays.
provider
- identified
We are continuing to work with our cloud provider to bring on more capacity to help with operational delays.
provider
- identified
We are continuing to work with our cloud provider to bring on more capacity to help with operational delays. Asynchronous processing may be delayed, including the sending of webhooks.
provider
- identified
We are continuing to work with our cloud provider to bring on more capacity to help with operational delays. API calls may not reflect the latest usage data as we work through this. Asynchronous processing may be delayed, including the sending of webhooks and the receipt of information from your payment gateway connection. We are working diligently on our side to bring these up to date.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- monitoring
We are seeing significant recovery as capacity is coming back online.
provider
- monitoring
Most async processing is operational, including webhooks and receipt of information from your payment gateway connection. We are continuing to monitor remaining recovery of usage calculations and alerting pipelines.
provider
- resolved
All systems are operational.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7c9f00360a
Is Orb still down?
No, this incident was resolved 2025-10-20 23:55 UTC. For Orb's live state, see https://down.guide/orb.
How long did it last?
16h 17m, from 2025-10-20 07:38 UTC to 2025-10-20 23:55 UTC, by the times Orb posted.
What was affected?
Orb named Reads, Writes, Analytics, Real-time alerting.
What caused it?
Orb hasn't published a root cause. If it does, it shows here.
Where does this come from?
Orb's official status page, https://status.withorb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.